The Patient
Journey
Orchestration
Platform
Synthpop orchestrates intake, authorization, patient communication, and revenue cycle workflows across your existing systems.
Administrative workflows break down across the patient journey.
Despite varied workflows and systems, healthcare organizations run into the same operational bottlenecks.
Referrals arrive as fax packets. Staff manually review and chase missing information. Insurance verification means hours on hold.
THE PROBLEMS
Patients drop out.
Time-to-treatment slows.
Backlogs build.
Revenue is delayed or lost.
OUR IMPACT
Faster Processing
96%
Patients Supported
9M+
Order-to-cash Improvement
5×
Processing Time
<1 Min
Map Your Workflows
In a working session with your operations and revenue cycle teams, we'll identify constraints and quantify impact.
TALK TO OUR TEAM
WHAT TO EXPECT
Patient Journey Mapping
Map your intake, verification, and communication workflows. Identify bottlenecks.
ROI Alignment
Quantify time, cost, and revenue impact. Prioritize highest-value workflows.
Implementation Plan
Configure agents and integrate with existing systems. No rip-and-replace.
TRUSTED PARTNERS
MEDBRIDGE
“In a working session with your operations and revenue cycle teams, we’ll identify constraints and quantify impact.”
INTEGRATION
Works with your existing systems
Synthpop connects to many EMRs, payor systems, billing platforms, and communication tools through API-first connectivity — no rip-and-replace required.
Change Healthcare
Waystar
Experian Health
+ Availity, R1 RCM, and more
Availity
Optum
Zelis
+ TriZetto, Change Healthcare, and more
Twilio
Five9
RingCentral
+ Talkdesk, Zoom Contact Center, and more
OpenAI
Claude
Gemini
Enterprise-level partnership with leading AI vendors.
Bonafide
NikoHealth
Salesforce
Brightree
+ Practice Fusion, Dr Chrono, and more
How It Works
Referral & Order Intake
Transforms unstructured referral documentation into validated, payor-ready patient orders in under one minute.
96% FASTERCoverage & Authorization
Automates eligibility verification, benefits validation, and authorization requirements before service delivery.
5× IMPROVEMENTPatient Engagement
Manages high-volume patient interactions across voice and digital channels. ~80% manual patient outreach handled automatically.
less manual outreachPROOF POINTS
Enterprise traction. Measurable ROI.
96%
faster processing
$8-16 saved per patient. 70% patient engagement with automated onboarding.
12K+
payor calls automated
Insurance calls up to 3 hours handled by AI. Time-to-therapy reduced to ~2 weeks.
3,500
packets processed daily
50% of inbound docs fully automated. 200+ person operation transformed.
WHY SYNTHPOP
Purpose-built by experts across healthcare and AI
Most vendors are either AI companies learning healthcare or healthcare companies experimenting with AI. Synthpop was built with both from the ground up. Enterprise-grade security, built in.
Before Synthpop, referral intake created constant backlogs and slowed patient onboarding. Now referrals are processed in under a minute.
MEDBRIDGE
