The Patient

Journey

Orchestration

Platform

Synthpop orchestrates intake, authorization, patient communication, and revenue cycle workflows across your existing systems.

Administrative workflows break down across the patient journey.

Every healthcare organization runs into the same operational bottlenecks.

Referrals arrive as fax packets. Staff manually review and chase missing information. Insurance verification means hours on hold.

THE PROBLEMS

Patients drop out.

Time-to-treatment slows.

Backlogs build.

Revenue is delayed or lost.

OUR SOLUTIONS

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Faster Processing

96%

Patient support icon

Patients Supported

9M+

Cash improvement icon

Order-to-cash Improvement

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Processing Time

<1 Min

Map Your Workflows

In a working session with your operations and revenue cycle teams, we'll identify constraints and quantify impact.

TALK TO OUR TEAM

WHAT TO EXPECT

Patient Journey Mapping

Workflow Discovery icon

Map your intake, verification, and communication workflows. Identify bottlenecks.

ROI Alignment

ROI Alignment icon

Quantify time, cost, and revenue impact. Prioritize highest-value workflows.

Implementation Plan

Implementation Plan icon

Configure agents and integrate with existing systems. No rip-and-replace.

TRUSTED PARTNERS

LabRetrieverTwilioParachuteHealthBonafideEpicCernerNikohealthBrighttreeSalesforcePracticeFusionRingCentralMulesoftGenesysProficient Health
LabRetrieverTwilioParachuteHealthBonafideEpicCernerNikohealthBrighttreeSalesforcePracticeFusionRingCentralMulesoftGenesysProficient Health
Globe with neon wireframe
Medical equipment
Microscope
AUTOMATE 80% OF YOUR HEALTHCARE PROCESSES
Brightree
Bonafide
NikoHealth

MEDBRIDGE

“In a working session with your operations and revenue cycle teams, we’ll identify constraints and quantify impact.”

Salesforce

INTEGRATION

Works with your existing systems

Synthpop connects to 15+ EMRs, payer systems, billing platforms, and communication tools through API-first connectivity — no rip-and-replace required.

BILLING

Change Healthcare

Waystar

Experian Health

+ Availity, R1 RCM, and more

PAYER SYSTEMS

Availity

Optum

Zelis

+ TriZetto, Change Healthcare, and more

COMMUNICATIONS

Twilio

Five9

RingCentral

+ Talkdesk, Zoom Contact Center, and more

ENTERPRISE AI

OpenAI

Claude

Gemini

Enterprise-level partnership with leading AI vendors.

EMR/ERP

Bonafide

NikoHealth

Salesforce

Brightree

+ Practice Fusion, Dr Chrono, and more

How It Works

Synthpop Orchestration Layer diagramSynthpop Orchestration Layer mobile

Referral & Order Intake

Transforms unstructured referral documentation into validated, payer-ready patient orders in under one minute.

96% FASTER

Coverage & Authorization

Automates eligibility verification, benefits validation, and authorization requirements before service delivery.

5× IMPROVEMENT

Patient Engagement

Manages high-volume patient interactions across voice and digital channels. ~80% handled automatically.

80% HANDLED

PROOF POINTS

Enterprise traction. Measurable ROI.

ONBOARDING

96%

faster processing

$8-16 saved per patient. 70% patient engagement with automated onboarding.

CALLS

12K+

payer calls automated

Insurance calls up to 3 hours handled by AI. Time-to-therapy reduced to ~2 weeks.

DOCUMENT PROCESSING

3,500

packets processed daily

50% of inbound docs fully automated. 200+ person operation transformed.

Neon cubes
Healthcare professional
Medical worker
Healthcare scene
Hospital corridor
PEOPLE-FIRST AI SOLUTIONS
SYNTHPOP.AI
EST. 2023 — SAN FRANCISCO
+

WHY SYNTHPOP

Purpose-built by experts across healthcare and AI

Most vendors are either AI companies learning healthcare or healthcare companies experimenting with AI. Synthpop was built with both from the ground up. Enterprise-grade security, built in.

HIPAA CompliantSOC 2 Certified
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AdministrativeBacklogsAccelerateOperationalCapacityImproveRevenuePredictabilityReduce
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OPERATIONALBACKLOGSACCELERATEREVENUEREDUCE
COMMUNICATIONACCELERATEADMINISTRATIVE
BacklogsAccelerateReduceImproveRevenueAdministrativePredictabilityCapacityAdministrative
OPERATIONALBACKLOGSACCELERATEREVENUEREDUCE
COMMUNICATIONACCELERATEADMINISTRATIVE
Quote

What used to take anywhere from 20 to 40 minutes per referral now happens automatically in seconds. That completely changed how quickly we can move patients into onboarding.

MEDBRIDGE

96% faster referral processing