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About Us

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ABOUT US

About Synthpop

Synthpop began with a clear vision - to transform healthcare processes, ensure superior patient care, and enable sustainable profitability for our clients. Ultimately, we will set a new standard of excellence in healthcare delivery.

Our team’s vast experience in healthcare motivated us to build a platform that addresses the tedious administrative workloads that burden healthcare professionals.

We know the challenges that you face, and went to work with experienced AI engineers to building solutions that reduce friction in healthcare workflows, improve efficiency, and enhance patient care.

Connecting lines which become colorful after passing through a Synthpop "S" logo
Connecting lines which expand out, then become flashing white objects after passing through a Synthpop "S" logo
ABOUT US

Core Technologies

At the heart of Synthpop are a comprehensive set of advanced technology to sort and automate data entry, verify insurance, and make phone calls to gather information from insurance companies. These tools are custom-tailored for the healthcare sector, directly addressing its distinct challenges. Our AI solutions don't just automate— they adapt, learning from new data to continuously enhance their effectiveness.

ABOUT US

Commitment to Privacy and Security

Your trust is paramount to us. At Synthpop, we prioritize data security and patient privacy above all else. We employ innovative techniques to ensure HIPAA compliance and strict regulatory standards. Our commitment to ethical technology use in healthcare reflects our dedication to you and your patients' safety. We audited by Prescient for our SOC2 certification and monitored by Drata, where we can provide customers with access to our Trust Center.

Synthpop isn’t just a favorite music style of our founders—it also represents the Synthetic Populations that we manage, based on a massive amount of real patient data that has been de-identified.

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ABOUT US

Meet the Band

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Elad Ferber
CEO

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Jan Jannink
CTO

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Scott Holzberg
VP, Sales

Davor Runje
VP, Agentic Engineering

Chip Smith
Senior Director, Customer Success

Jonathan Indyk
Senior Director, Sales

David Fuller
Director, Sales Engineering

Ali Bishop
Director, People Ops

Kumbaya Okorie
Chief of Staff

Ruslana Frazer
Director, Engineering

Hajdi Cenan
Senior Technical Project Manager

Louise Vongphrachan
Senior Designer, Engineering

Lindsay Seevers
Project Manager

Andrew Mauch
Founding Account Executive

Chad Peterson
Senior Solutions Engineer

Brian Buss
Senior Solutions Engineer

Michael Pasceri
Senior Solutions Engineer

Jermaine Munn
Administrative & Executive Lead

Harish Mohan Raj
Engineering Team Lead

Tvrtko Sternak
Engineering Team Lead

Christian Czezatke
Principal Architect, Engineering

Sunny Singh
Engineering

Steven Herman
Engineering

Davorin Rusevljan
Engineering

Robert Jambrecic
Engineering

Kumaran Rajendhiran
Engineering

Fran Huzjan
Engineering

Tanmay Bhatt
Engineering

Jyoti Rani
Engineering

Kevin Looby
Engineering

Pamela Bleve
Engineering

Luke Lacroix
Engineering

Michael Kosko
Engineering

Kal Vishnubhatla
Engineering

We're hiring!

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Work With Us

Join our mission to make healthcare more human using AI.
Let’s create a future where technology enhances the quality of care for everyone.

Latest

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April 15, 2026
Article
3
min read

What changes when AI becomes infrastructure

What changes when AI becomes infrastructure

The direction is clear. AI is moving from assistance to infrastructure. And when that shift happens, the question changes. It’s no longer where AI can help. It’s where the system should take over.
April 8, 2026
Article
3
min read

Healthcare doesn’t need more automation. It needs a system.

Healthcare doesn’t need more automation. It needs a system.

The next generation of healthcare operations will look different. It will resemble a continuously running system rather than a collection of tools. It will rely less on people to stitch workflows together and more on systems designed to ensure that patients move forward.
March 30, 2026
Article
3
min read

What healthcare AI must look like going forward

What healthcare AI must look like going forward

Over time, the most successful deployments will share a few characteristics. They will be designed with governance from the beginning. Their decision paths will be visible and auditable. Their failure modes will be understood. And their value will show up not just in individual tasks, but in how reliably patients move through care.
March 23, 2026
Article
3
min read

What trust looks like at scale

What trust looks like at scale

The moment when trust becomes visible appears not as enthusiasm or novelty, but as quiet reliance. And that is also the moment when AI stops feeling like a project. It becomes infrastructure – something the organization simply runs on every day.
March 16, 2026
Article
3
min read

Rethinking ROI in Healthcare AI: Why the real return is patient flow

Rethinking ROI in Healthcare AI: Why the real return is patient flow

Organizations that approach automation through the lens of patient flow tend to discover that the economic benefits follow naturally. Systems that move patients forward consistently tend to be systems that operate more efficiently overall.
March 10, 2026
Article
3
min read

What we learned deploying AI in real healthcare operations

What we learned deploying AI in real healthcare operations

AI doesn’t fix broken workflows. It amplifies them. It doesn’t eliminate responsibility. It redistributes it. And it doesn’t create trust automatically. It has to earn it.
February 23, 2026
Article
3
min read

In healthcare AI, trust is not emotional. It is structural.

In healthcare AI, trust is not emotional. It is structural.

Trust in healthcare AI does not come from bold claims. It comes from defined authority, visible reasoning, explicit accountability, and failure designed into the system from the start. When those pieces are present, trust stops being aspirational. It becomes operational.
February 16, 2026
Article
3
min read

Why moving AI into production Is a process, not a switch

Why moving AI into production Is a process, not a switch

Phased rollout isn’t a compromise. It’s how responsible healthcare organizations turn new technology into something they can actually depend on. And if you’re insisting on it – that’s not fear. That’s leadership doing its job.
February 9, 2026
Article
3
min read

From task-level efficiency to journey-level reliability

From task-level efficiency to journey-level reliability

Aspiring toward the patient journey means asking different questions – even while still operating at the task level: Where do patients get stuck most often? What happens after this task completes? Who owns the handoff if something goes wrong? How would we even know if a patient stopped moving forward?
February 2, 2026
Article
3
min read

What the ‘new normal’ for AI in healthcare actually looks like

What the ‘new normal’ for AI in healthcare actually looks like

In healthcare, production AI is not defined by how advanced the technology is. It’s defined by this question: “Can this system run every day, inside real workflows, with clear ownership and predictable outcomes?”
January 27, 2026
Article
3
min read

The market is advancing – and that’s a good thing

The market is advancing – and that’s a good thing

If the last few years were about proving AI could exist in healthcare, the next few will be about making it dependable. That’s not a step backward. It’s how technology earns its place.
January 20, 2026
Article
3
min read

From experiment to new normal: what we look for before AI belongs in production

From experiment to new normal: what we look for before AI belongs in production

Healthcare doesn’t need more pilots that never graduate. It needs AI systems that are designed – from the start – to operate in the real world. The difference between experimentation and the new normal isn’t ambition or intelligence. It’s operational discipline. That discipline is what allows AI to stop being a project – and start becoming infrastructure.
January 12, 2026
Article
4
min read

From experiment to new normal: a founder manifesto

From experiment to new normal: a founder manifesto

AI is a tool, not the goal. We must obsess about delivering value to our patients and healthcare organizations first, and that means building more complete offerings worthy of trust. The future of healthcare AI will not be loud. It will be normal. A new normal.
January 7, 2026
Article
3
min read

The quiet phase after AI hype

The quiet phase after AI hype

The next chapter of AI in healthcare will be defined by who proves, patiently, even quietly, that AI can operate safely and reliably inside the system healthcare already has.
October 29, 2025
Article
3
min read

Airt team joins Synthpop to accelerate AI workflow innovation

Airt team joins Synthpop to accelerate AI workflow innovation

Synthpop, Inc., the AI Healthcare company transforming how providers automate clinical and administrative workflows, today announced that the team behind airt has joined Synthpop to strengthen its AI engineering and product capabilities.
December 30, 2025
Article
3
min read

December Update! Execution, Growth

December Update! Execution, Growth

As we close out 2025 and head into the holiday season, we want to pause and say thank you!
July 7, 2025
Article
3
min read

Celebrating One Year of Impact: Chip Smith’s DME Leadership at Synthpop

Celebrating One Year of Impact: Chip Smith’s DME Leadership at Synthpop

At Synthpop, our mission is rooted in expertise. We don’t just build AI-powered healthcare solutions — we build them for the real-world complexities of healthcare and enterprise operations. From day one, DME has been in our DNA — and for the past year, Chip Smith has been at the heart of it.
May 20, 2025
Article
3
min read

Bringing Homecare to the Hill: My Top Takeaways from D.C.

Bringing Homecare to the Hill: My Top Takeaways from D.C.

Walking into Capitol Hill, I could feel the weight of what we were there to do. This wasn’t just another conference or networking event — it was an urgent opportunity to represent the voices of patients, suppliers, and partners who make home-based care possible every day.
March 19, 2025
Article
5
min read

Top 3 Takeaways from Medtrade 2025: AI, Collaboration, and Industry Insights

Top 3 Takeaways from Medtrade 2025: AI, Collaboration, and Industry Insights

Medtrade 2025 was a conference to remember. The Synthpop team was on the ground, meeting with industry leaders, showcasing our AI-powered solutions, and contributing to critical discussions about the future of healthcare technology. Here are the Top 3 Takeaways and Trends to look out for in 2025.
February 27, 2025
Article
4
min read

Synthpop Offers Scalable Solutions to Staffing Challenges Presented in HME Newspoll

Synthpop Offers Scalable Solutions to Staffing Challenges Presented in HME Newspoll

According to an recent HME Newspoll, 96% of businesses anticipate staffing challenges in 2025. Rather than hiring to compensate for inefficiencies, companies can do more with their existing staff, leveraging AI as a support system.
September 10, 2024
Article
5
min read

Everyone's Talking About AI In Healthcare - Why Now? What's Changed?

Everyone's Talking About AI In Healthcare - Why Now? What's Changed?

The future is here, and it's being shaped by AI. From social media and entertainment to lectures at healthcare conferences, suddenly, AI is everywhere... So, what's changed? Why has AI in healthcare surged to the forefront so quickly? This blog shares some insights from my experience and a conversation with Stanford Professor and Synthpop's Co-Founder, Jan Jannink.
August 14, 2024
Article
3
min read

Beyond the Algorithms: The People Powering Synthpop AI Innovations

Beyond the Algorithms: The People Powering Synthpop AI Innovations

Synthpop stands out not just for its impressive AI solutions, but for the talented and diverse team of experts behind these innovations. Here’s a look at the people powering Synthpop. 
April 26, 2024
Article
5
min read

AI's Role in Overcoming One of Healthcare's Biggest Challenges: Sustainability

AI's Role in Overcoming One of Healthcare's Biggest Challenges: Sustainability

Sustainability in healthcare depends on the development and adoption of Artificial Intelligence (AI) tools.